Bookings are accepted on the condition that guests have their own comprehensive travel insurance cover (please refer to the relevant section below)
Provisional reservation enquiries are held for 14 days from date of enquiry. Should we not be advised to confirm the reservation, we reserve the right to automatically release the provisionally held space without prior notice. If another booking is waitlisted against the original enquiry being held provisioanlly, we reserve the right to request that the orginal provisionally held reservation is either confirmed or released within 48 hours.
Reservations are only confirmed with the payment of your non-refundable deposit of 20% of the total reservation costs. On receipt of your confirmed reservation notification and deposit, we will confirm your request as per your enquiry in writing to you. Upon issue of our confirmation invoice, your booking is confirmed, accepted by us and subject to the governing terms and conditions. The balance of your reservation is payable in full no later than 45 days prior to arrival date.
We reserve the right to review published rates in the event of currency exchange rate fluctuation, increases in costs or taxes, which are beyond our control. Specifically, flights costs are subject to change with fuel surcharge.
Room / Tent check out time is 10:00 am on the day of departure and check in is 14:00 pm on day of arrival.